Custom Certificates FAQ
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What is the processing time for custom certificates?
The processing time for custom certificates is around 3-4 weeks, depending on how many drafts need to be made.
2. How big are the Standard and Gold Foil Phoenix certificates?
The Standard Certificates are 8.5 X 11 inches. Gold Phoenix Certificates are 11 X 17 inches. Handbrushed Certificates are 13 X 26 inches
3. What is the pricing for the amount of certificates ordered?
The Standard Certificates are sold in packs of 10 ($65), 20 ($98), 30 ($149), 50 ($185). There is also an additional $20.00 layout/translation setup fee for each order. Each order comes with an equal amount of certificates.
The Gold Phoenix Certificates come in packs of 5 ($125), 10 ($200), 20 ($250), 30 ($300), 50 ($350). There is no extra layout/translation fee.
4. Can I include my school logo on the certificates?
Yes. Please email us your school logo as a JPG at asian.process@gmail.com
5. Can you design a logo for me?
Yes. We design school logos. Our Basic Logo Design is $299, Premium Logo Design: $349, Deluxe Logo Design: $399. Please refer to this page for more information: http://www.asianbrushart.com/CustomLogoDesign.html
6. Can I use my own certificate text?
Yes. You give us the certificate text and specify how you want it laid out, as well as what you want translated.
7. Do I get to see a certificate preview?
Yes. After you have purchased your order, we will begin a drafting process. We will send you the first draft and you can tell us if the text/spacing is correct, and make any changes.
8. Can I see a preview before purchasing the certificates?
No, the drafting process takes time and energy and the designer must be compensated for their effort. However, we do send you drafts and you can make corrections before your final product is sent to print.
9. Can I just purchase 1 certificate (or any random number)?
No, our certificates are only sold in packs.
10. What are the stages in certificate processing?
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Order payment
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Send us your certificate text/logo via email, tell us how you would like it arranged on the certificate
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We create a draft, send it to you as a JPG for approval
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If there is anything else that you would like to change, we will create another draft.
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Once the draft is approved, we send the certificates to be printed.
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Once we receive the printed certificates, we ship them out to you
11. Where do I select my certificate paper style?
Please refer to this page: http://www.asianbrushart.com/images/certificates/CertificatePapers.htm
12. What if I want a layout that is not in the examples of standard layouts?
Please email to us a description of the type of layout you would be interested in at asian.process@gmail.com
13. Which languages may I have the certificate text translated in?
Chinese, Japanese, or Korean. You may also just have a certificate made in English.
14. How do I reorder certificates in the future?
When we design your certificates, we save a folder of the final draft. When you reorder, just tell us your name and martial arts school, and we will find your certificate so we can reprint it.
15. Do you sell school and instructor seals?
Yes. We sell traditional, custom hand carved seals that are ideal for certificates. Please refer to this page: http://www.asianbrushart.com/seals.html
16. How are the Certificate Scrolls priced?
The certificate Scroll Pricing is based on this formula:
Width + Length (inches) x 2.9 =$ shipping included. For example, 12 x 24 inches is 12 + 24 x 2.9= $104.40
17. Does the Certificate Scroll size include the size of the cloth?
Yes, the certificate scroll size you choose will be the total size of the cloth and the certificate. The scroll maker will decide the ratio of cloth to certificate, unless you have any specific requirements.
18. I still have more questions, how can I contact customer service?
You may contact customer service either through email at: info@asianmartialartsdesign.com. Or call at: 336-793-0015
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